During your tenure as a Director in Crisis Management, you will demonstrate and develop your capabilities in the following areas:
• Helps clients develop sustainable compliance and risk management programs to address and prepare for an array of enterprise-wide risks
• Lead projects and provide strategic direction across the account to deliver a superior client experience
• Ensures clients are aware of their responsibilities for the engagement and appropriately manages clients against these expectations
• Ability to adopt a global approach to networking, building eminence, and assembling teams to best serve clients and maximize engagement economics
• Takes control of challenging situations and diffuses escalated situations calmly by controlling own emotions and recognizing emotions in others
• Conducts interviews with executive-level stakeholders and probes on critical areas confidently and in a professional manner
• Participates and leads aspects of the proposal development process; assembles a pursuit team with the necessary skillset and knowledge needed to prepare sales materials
• Establishes an enterprise-wide approach to crisis management, identifying and engaging cross-functional stakeholders
• Enables executive-level stakeholders to prioritize changes and decisions based on insights and key data from crisis simulation reports
• Integrates leading frameworks and methodologies (e.g., readiness, response and recovery solution) into broader solutions to enable further crisis management capabilities enhancements
• Anticipates client’s issues and needs when receiving a crisis alert and forms a response team to adequately address them
• Ability to provide client with insights and solutions to respond and recover from crisis
• Establishes an enterprise-wide approach to crisis management, identifying and engaging cross-functional stakeholders
• Leads stakeholders through activities to build executive-level support and organizational buy- in to help enable the crisis management strategy and sustain new processes
• Is able to identify if additional response services are needed (e.g., forensic, financial, operations)
• Helps client interpret post-event review reports and prioritize actions; may identify and sell additional solutions to strengthen the client’s crisis management capabilities
Leadership Capabilities:
• Acts as a role model, embracing and living our purpose and values.
• Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams
• Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders
• Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact
• Translates broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives
• Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement
• Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others
• 12+ years of relevant consulting or industry experience
• An advanced degree in the area of specialization
• A willingness to travel 80 - 100% of the time
• Business development experience and high comfort level meeting with and presenting to CxO and VP levels
• Demonstrated experience in business process improvement, leveraging Human Capital Transformation
• Experience managing large, complex projects with 12+ resources within a consulting environment, with a vendor or within an enterprise IT team
• Relevant Crisis Management or Resilience project exposure and technical qualifications
James Bott, Divisional Manager
Telephone: +971 (0) 45 547 104
Mobile: (+971) 55 164 3800
Email: jamesb@emerald-technology.ae
Website: www.emerald-technology.ae
