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Day 1 - What COVID-19 Has Taught Us About Crisis Management
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Log in
Public Area
About Us
Global Advisory Council
Training Programmes
Level 4 Award in Foundations of Security and Risk Management
Level 5 Award in Strategic Planning & Management of Major Events
Level 5 Award in Corporate Risk & Crisis Management
Level 5 Award in Strategic Planning & Management for Major Cities
Level 5 Award in Organisational Resilience
Level 6 Diploma in Strategic Risk & Crisis Management
Level 7 Diploma in Strategic Risk and Crisis Management (Masters Equivalent)
Regional Chapters
India Chapter
United Arab Emirates Chapter
APAC Chapter
Indonesia Chapter
Australia Chapter
US Chapter
Balkan Chapter
News
Events
Membership
Blog
Special Interest Groups
The Satish Dhawan Foundation
Contact Us
Members Portal
Mentors
Mentees
Job Listing
Forum
Library
Virtual Conference
Day 1 - What COVID-19 Has Taught Us About Crisis Management
Day 2 - What We Need To Learn In Order To Be Resilient Against Future Shocks
Day 3 - How The World Can Get Ready For Both The Challenges And The Opportunities In The Post COVID-19 New Reality
Library
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'
't Hart (1993) Symbolos, Ritual & Power- The Lost Dimensions of Crisis Management.pdf
't Hart et al (2001) New Trends in Crisis Management Practice and Crisis Management rRsearch.pdf
A
Adcock & Collier (2001) Measurement Validity - A Shared Standard for Qualitative and Quantitative Research.pdf
Agranoff & McGuire (1998) Multinetwork Management - Collaboration and the Hollow State.pdf
AlBattatt & Som (2013) Emergency Preparedness for Disasters and Crises in the Hotel Industry.pdf
Alison et al (2015) Decision Inertia - Deciding between the least worst outcomes in emergency responses to disasters.pdf
Allen at al (2012) Enterprise Information Systems for Crisis Management.pdf
Allen et al (2014) Information sharing and interoperability - The case of information management.pdf
Angen (2000) Pearls, pith & provocation- Evaluating interpretative enquiry.pdf
Annual Disaster Review (2007).pdf
Annual Disaster Review (2011).pdf
Argyris (1977) Double Loop Learning in Organizations.pdf
Atkinson (1999) Project Management - Cost, time and quality.....pdf
B
Beersma et al (2003) Cooperation, Competition and Team Performance - Toward a contingency approach.pdf
Bell (2015) An Overview of Future Studies.pdf
Berry (1994) Innovation in Public Management - The adoption of strategic management.pdf
Bharosa et al (2010) Challenges in sharing multi-agency information during multi-agency disaster response.pdf
Birkland (2009) Disasters, Catastrophes and Policy Failures in the Homeland Security Era.pdf
Bitsch (2005) Qualitative Research - A Grounded Theory Sample and Evaluation Criteria.pdf
Boin & 't hart (2003) Public Leadership in Times of Crisis.pdf
Boin & Lagadec (2000) Preparing for the Future - Critical Challenges in Crisis Management.pdf
Boin & McConnell (2007) Preparing for Critical Infrastructural Breakdowns- The Limits of Crisis Management.pdf
Boin, 't Hart et al (2010) Leadership Style, Crisis Response and Blame - The Case of Hurricane Katrina.pdf
Boin, Comfort & Demchak (2010) The Rise of Resilience.pdf
Boin, Lagadec etc al (2003) Critical infrastructures under threat - Learning from the Anthrax scare.pdf
Bolstad & Endsley (2003) SAGAT Measuring Shared and Team Situational Awareness n the Army's Future Objective Force.pdf
Boote & Beile (2005) Scholars Before Researchers - On the Centrality of the Dissertation.pdf
Booth (1998) Futurizing Risk Management - A Review Essay.pdf
Boyle & Hagerty (2009) Spectacular Security - Mega-Events and the Security Complex.pdf
Braun et al (2006) Integrating hospitals in community emergency preparedness planning.pdf
Bresnan et al (2003) Social practices and the management of knowledge in project management.pdf
Bright (1958) Automation and Management.pdf
Brown (2000) Survey of Organizational Safety Culture in Nuclear Power.pdf
Bruneau etal (2003) A Framework to Quantitatively Assess and Enhance the Seismic Resilience of Communities.pdf
Burden & Roodt (2007) - Grounded theory and its application in a recent study on organisational redesign - some reflections and guidelines.pdf
Burns & Stalker (1961) Management of Innovation.pdf
Burns (2000) Analysing Accident Reports Using Structured and Formal Methods.pdf
C
CRED (2013) Annual Disaster Statisitcal Review 2013.pdf
Chao-Chin (2010) Toward a Model of Strategic Managemet Using Fuzzy Logic.pdf
Chen et al (2008) Virtual World Platforms for Supporting an Emergency Response Training Exercise.pdf
Chermack (2004) Improving Decision Making with Scenario Planning.PDF
Clarke 2003 Situational Analysis - Grounded theory mapping After the Pos-Modern Turn.pdf
Coles (EPC) (2014) Learning the Lessons from Mmajor Incidents_ A Short Review of the Literature.pdf
Comfort (1994) Self-Organization in Complex Systems.pdf
Comfort (2007) - Interorganizational Design for Disaster Management_Cognition,Communication,Coordination and Control.pdf
Comfort (2007) Crisis Management in Hindsight-Cognition, Communication, Coordination and Control.pdf
Comfort et al (2001)Complex Systems in Crisis - Resilience in Dynamic Environments.pdf
Cooke et al (2004) An Ecological Perspective on Team Cognition.pdf
Corbacioglu & Kapucu (2006) Organisational Learning and Self-Adaptation in Dynamic Disaster environments.pdf
Crichton (2001) Training for Decision Making During Emergencies.pdf
Crisis Management (2008) Rosenthal, t Hart & Kouzmin.pdf
Critical Infrastructure - Concept and Security Challenges_Mitrevska_Mileski_Mikac.pdf
D
DEFRA (2008) Pitt Review 2007 UK Floodings.pdf
DEFRA (2012) Govt Response to Pitt Review 2007 UK Floodings.pdf
DRA (2011) Japan Earthquake Report.pdf
Daft & Weick (1984) - Towardds a Model of Organizations as Interpretation Systems.pdf
Dayton (2004) Managing Crisis in the 21st Century.pdf
Deloitte (2013) Aftershock - Adjusting to the New World of Risk Management.PDF
Deverell (2010) Flexibility and Rigidity in Crisis in Management and Learning in Sewedish Organizations.pdf
Dror (1999) Beyond Uncertainty - Facing the Inconceivable.pdf
Duffield (1993) NGO’s, Disaster Relief and Asset Transfer in the Horn Political Survival in a Permanent Emergency.pdf
Dynes & Quarantelli (1975) The Role of Local Civil Defence in Disaster Planning.pdf
de Bruijne & Van Eeten (2007) Systems That Shouldn't Have Failed - Critical Infrastructure Protection.pdf
de Sitter et al (1994) Designing Simple Organizations and Complex Jobs.pdf
E
EPC (2005) Shocks without Frontiers _ Transnational breakdowns and critical incidents _ what role for the EU.pdf
Ebbatson (2009) PhDThesis - The Loss of Manual Flying Skills in Pilots of Highly Automated Airliners.pdf
Ellis et al (2003) The Asymmetric Nature of Structural Changes in Command and Control Teams_ The Impact of Centralizing and Decentralizing on Group Outcomes.pdf
Endsley & Bolstad (1994)Individual-Differences-in-Pilot-Situation-Awareness.pdf
Endsley et al (2000) Direct Measurement opf Situational Awarness - Validity of SAGAT.pdf
F
FEMA (2011) National Incident Support Manual.pdf
FEMA (2012) Crisis Response and Disaster Resilience 2030 _ Forging Strategic Action in an Age of Uncertainty.pdf
FEMA (Undated) Homeland Security Information Network.pdf
FEMA (Undated) Project Impact _ Building a Disaster Resistant Community.pdf
Farrar & Piot (2014) The Ebola Emergency — Immediate Action, Ongoing Strategy.pdf
Fennel (1988) Investigation Intointo the Kings Cross Fire.pdf
FightingFraud21.3.11.pdf
Firestone (1987) Meaning in Method _ The Rhetoricic of Quantitative and Qualitative Research.pdf
Fitzimmons et al (2011) Alternative approaches for studying shared and distributed leadership.pdf
Flin et al (2000) Measuring Safety Climate _ Identifying the Common Features.pdf
Ford & Schmidt (2000) Emergency Response Training _ Strategies for Enhancing wReal-World Training.pdf
Forgue & Roux-Dufort (1998) Crisis_ Event or Process.pdf
Foster (1996) Research, Writing and the Mind of the Strategist.pdf
Fowler et al (2007) Organizational Preparedness for Coping with a Major Crisis or Disaster.pdf
G
Garnett & Kouzmin (20007) Communicating Throughout Katrina - Competing and Complementary Conceptual Lenses on Crisis Communication.pdf
Geller (2011) Shake Up Time for Japanese Seismology.pdf
Godschalk (2003) Urban Hazard Mitigation _ Creating Resilient Cities.pdf
Guitouni et al (2006) An Essay to Characterise Models of Miltary Decision-Making Processes.pdf
Gundel (2005) Towards a New Topology of Crises.pdf
H
Hallward (2010) Securing Disaster in Haiti.pdf
Harrald & Jefferson (2007)Shared Situation Awareness in EM Mitigation and Response.pdf
Harvard Bus review (2010) Risk Management in a Time of Global Uncertainty.pdf
Heinzelman & Waters (2010) Crowdsourcing Crisis Information in Disaster-Affected Haiti.pdf
Hermann (1963) Some Consequences of Crises Which Limit the Viablity of Organizations.pdf
Hermann, Dayton (2009) Transboundary Crises Through Eyes of Policymakers _ Sense-Making and Crisis Management.pdf
Hidden (1989) Investigation into the Clapham Railway Accident.pdf
Hopkins (2007)The Problem of Defining High Reliability Organisations.pdf
Howitt & Leonard (2006) Beyond Katrina - Improving Disaster Response Capabilities.pdf
Howitt & Leonard (2006) Katrina and the Core Challenges of Disaster Respoonse.pdf
Howitt & Leonard (2006) T Novelty of Crises - How to Prepare for the Unprecedented.pdf
I
IFRC (2002) World Disaster Report 2002 - Reducing Risk.pdf
IFRC (2004) World Disaster Report - Risk and Resilience.pdf
IFRC (2010) World Disaster Report - Urban Risk.pdf
IPCC (2012) Managing the Risks of Extreme Events and Disasters to Advance Climate Change Adaptation.pdf
J
Jacques (2012) Crisis Leadership_ A View from the Executive Suite.pdf
Japan Diet (2012) Fukushima Nuclear Accident Report.pdf
Jenkins (2006) Collaboration over Adaptation Th e Case for Interoperable Communications in Homeland Security.pdf
Jha et al (World Bank) (2012) Cities and Flooding _ A Guide to Integrated Urban Flood Risk Management for the 21st Century.pdf
Johnson & Raab (2003) - Take the First - Option Generation and Resulting Choices.pdf
Jones & Alony (2011) Guiding the use of Grounded Theory in Doctoral studies – an example from the Australian film industry.pdf
Jundt et al (2004) The Impact of Hybrid Team Structures on Performance and Adaptation_.pdf
Jungert et al (NATO) (2004) Architecture-based Model for Preventive and Operative Crisis Management.pdf
K
Kalloniatis et al (2009) Bounding Wicked Problems_ The C2 of Military Planning.pdf
Kapucu & Van Wart - Making Matters Worse - Leadership Failures in Catastrophic Events.pdf
Kapucu (2005) Interorganizational Coordination in Dynamic Context _ Networks in Emergency Response Management.pdf
Kapucu - Public administrators and cross sector governance.pdf
Kendra & Wachtendorf (2003) Elements of Resilience After the World Trade Center Disaster _ Reconstituting New York City’s Emergency Operations Centre.pdf
Kim (2014) Learning from UK Disaster Exercises _ Policy Implications for Effective Emergency Preparedness.pdf
Kirtz & Snowden (2003) The new Dynamics of Strategy _ Sense Making in a Complex and Complicated World.pdf
Kleiboer (1997) Simulation Methods for Crisis Management Supprt.pdf
Klein & Klinger (1991) Naturalistic Decision Making.pdf
Klein (1989) A Recognition-Primed Decisison Model of Rapid Decision Making.pdf
Klein et al (1989) Critical Decision Method for Eliciting Knowledge.pdf
Klein et al (1995) - Characteristics of Skilled Option Generation in Chess.pdf
Klein, Naomi (2005) The Rise of Disaster Capitalism.pdf
L
Lagadec (1997) Learning process for crisis management in complex organisations.pdf
Lagadec (2005) - Crisis Management in the 21st Century - Unthinkable, Inconceivable.pdf
Lagadec (2007) Unconventional Crises, Unconventional Responses - Reforming Leadership.pdf
Lagadec (2009) - A New Cosmology of Risk and Crises.pdf
Lalonde (2004) In Search of Archetypes in Crisis Management.pdf
Lalonde (2007) Crisis Management and Organizational Development.pdf
Lambert & Scholz (2005) A Dialectic for Network Centric Warfare.pdf
Lanir (1984) Fundamental Surprises.pdf
Lindell et al (2005) Organizing Response to Disasters with Incident Command System.pdf
Lintern (2010) Comparison of Decision Ladder and RPDM.pdf
Lipshitz & Strauss (1997) Dealing With Uncertainty - A Natualist Decision-Making Analysis.pdf
Lipshitz et al (2006) Naturalistic Decision Making and Organizational Decision Making.pdf
Lipshitz, Klein et al (2001) Taking Stock of Naturalistic Decision-Making.pdf
Lodge (2009) Public Management of Risk.pdf
Longstaff & Yang (2008) Communication Management & Trust - Role in Building Resilience to Surpises.pdf
Longstaff (2009) Managing Surpise in Complex Systems - Multi-Disciplinary Perspectives on Resilience.pdf
Lutz & Lindell (2008) ICS as Respose Model During Hurricane Rita.pdf
londons_preparedness_to_respond_to_a_major_terrorist_incident_-_independent_review_oct_2016.pdf
M
Mac Farlane (2006) Training Emergency Management at Masters Degree -From Emergency Care to Managerial Control.pdf
Mallak (1998) Measuring Resilience in Health Care Provider Organizations.pdf
Marcum et al (2012) Mechanisams of Control in Emergent Interorganizational Networks.pdf
Mayunga (2007) Understanding and Applying the Concept of Community Disaster Resilience - A Capital-Based Aproach.pdf
McAndrew & Gore (2013) Understanding Preferences in Experienced-Based Choice - A Study of Cognition 'In the Wild'.pdf
McCarthy & Keegan (2009) FEMA's Pre-Disaster Mitigation Programme - Overviews and Issues.pdf
McKearnney (2000) Collaborative Planning for Miltary Operations.pdf
McNeese et al (2006) - Multiple Vantage Points of the Common Operating Picture - Supporting International Teamwork.pdf
Mehrotra et al (2008) Crisis Management.pdf
Merchant et al (2010) Health Care Volunteers and Disaster Response - First, Be Preparaed.pdf
Mintzberg (1994) Fall and Rise of Strategic Planning.pdf
Miron & Ward (2007) Drowning the Crescent City - Told Stories of Katrina.pdf
Mishler (91990) Validation in Inquiry-Guided Research.pdf
Moon, Hollenbeck et al (2004) Assymetric Adaptability - Dynamic Team Structures as One-Way Streets.pdf
Morrison et al (1996) Tactical Decision Making Under Stress (TADMUS).pdf
Moynihan (2008) Learning Under Uncertainty - Networks in Crisis Management.pdf
Munns & Bjeirmi (1996) The Role of Project Management in Achieving Project Success.pdf
moj-harris-review-web-accessible.pdf
N
NATO (2006) SAS-050 Exploring New Command and Control Concepts and Capabilities.pdf
Neutze (1982)Urban Planning, Policy and Management.pdf
Norris et al (2008) Community Resilience as a Metaphor, Theory, Set of Capacities, and Strategy for Disaster Readiness.pdf
P
Paton & Johnston (2001) Disasters and Communities -Vulnerability, Resilience and Preparedness.pdf
Patterson et al (2010) Implicit Learning, Tacit Knowledge, Expertise Development and NDM.pdf
Pennings (1987) - Structural Contingency Theory.pdf
Perry & Lindell (2003) Preparednss for Emergency Response - Guidelines for the Emergency Planning Process.pdf
Pich et al (2002) Uncertainty, Ambiguity and Complexity in Project Management.pdf
Pigau and McCann (2002) Reconceptualizing Command & Control.pdf
Pollock & Coles (2015) Interoperability - Theory and Practice in UK Emergency management.pdf
Pollock (2006) Review of Persistent Lessons Identified Relating to Interoperability From Emergencies and Major Incidents Since 1986.pdf
Q
Quarantelli (1988) - Disaster Crisis Management - A Summary of Research Findings.pdf
Queensland Police (Undated) Disaster Managemtent and Social Media - A Case Study.pdf
R
Redlener & Morse (2006) Life Under the New Normal - Notes on the Future of Preparedness.pdf
Reed (1991) Organiztions and Rationality -The Odd Couple.pdf
Relyea (2004) Homeland Security and Information Sharing - Federal Policy Considerations.pdf
Rittel & Webber (1973) Dilemmas in a General Theory of Planning.pdf
Rittel (1072) On the Planning Crisis - Systems Analysis of the 'First and Second Generations'.pdf
Roberst & Rouseau 1989 - Research in Nearly Failure Free High Reliability Organizations - Having the Bubble.pdf
Rochlin et al (2005) Self-Designing HRO - Aircraft Carrier Flight Operations at Sea.pdf
Rodon et al (2007) Applying Grounded Theory to Implementation of an Inter-Organizational Information System.pdf
Roe (2009) Preventing Transboundary Crises - The Management and Regulation of Setbacks.pdf
Rosenthal & Kouzmin (1997) Crisis and Crisis Management- Towards Comprehensive Government Decision Making.pdf
Ross, Klein et al (2004) The Recognition-Primed Decision Model.pdf
Roux Dufort (2007) Is Crisis Management (Only) A Management of Exceptions.pdf
Rubens (2012) The London Olympics_ A Case Study in Security Management at the Extreme of Organisational Complexity.pdf
S
Salmon et al (2007) Measuring Situational Awareness in Command and Control - Comparison of Methods Study.pdf
Santella et al (2009) Decision making for Extreme Events - Modeling Critical Infrastructure Dependencies.pdf
Schafer et al (2008) Emergency Management Planning as Collaborative Community Work.pdf
Schneider (2005) Administrative Breakdowns in Government Response to Katrina..pdf
Seale (1999) Quality in Qualitative Research.pdf
Shanteau (2002) Perrfomance Based Assessment of Experts - How to Decide if Someone is an Expert or Not.pdf
Shinozuka et al (2004) Resilience of Integrated Power & Water Systems.pdf
Sitter, Dankbaar & Hertog (Undated) Designing Simple Organizations and Complex Jobs.pdf
Smith & Dowell (2000) A Case Study of Coordinative Decision Making in Disaster Management.pdf
Srivastava et al (2009) Normal Accident Theory versus High Reliability Theory - A Resolution and Call for An Open Systems View of Accidents.pdf
Stark (2010) Legislatures, Legitimacy and Crises - The Relationship Between Representationand Crisis Management.pdf
Stern (2003) Crisis Decision Making - A Cognitive Institutional Approach.PDF
T
Tamara Journal (2005) Reflexivity.pdf
Tatham & Houghton (2011) Wicked Problems of Humanitarian Logistics and Disaster Relief Aid.pdf
Tierney (2008) Structure and Process in the Study of Disaster Resilience.pdf
Tranfield et al (2003) Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review.pdf
Turoff & Plotnick (2012) The ISCRAM Future Threat Delphi_ Nostradamus Revisited.pdf
U
UN (2001) World Urbanization Prospects.pdf
UN (2003) World Urbanization Prospects Revision.pdf
US Commission on National Security (2001) Roadmap for National Security - Imperative for Change.pdf
US Congress (2005) Risk Management and Critical Infrastructure Protection.pdf
US House of Representatives (2006) Failure of Initiative - Hurricane Katrina Report.pdf
Utoya Island Final Report (2012).pdf
V
Vashdi et al (2007) Briefing-Debriefing – Using A Reflexive Organizational Learning Model From The Military To Enhance The Performance Of Surgical Teams.pdf
Veil (2011) Mindful Learning in Crisis Management.pdf
van Bezooijen & Essens (2007) Situational Awareness in Modern Military Operations.pdf
W
Walker et al (2004) Resilience, Adaptability and Transformability in Social ecological Systems.pdf
Walker et al (2008) A Review of Sociotechnical Systems Theory- A Classic Concept for New Command and Control Paradigms.pdf
Walker et al (2009) Measuring Dimensions of Command and Control, Using Social Networkig Analysis.pdf
Walker et al - Extending the SAS-050 Model.pdf
Walker et al - Sociotechnical sySystems Theory - new Concept of Command and Control.pdf
Walsham (1995) Interpretive case studies in IS research - Natura and Method.pdf
Walsham (2006) Doing Intepretive Research.pdf
Waugh & Streib (2006) Collaboration and Leadership for Effective Emergency Management.pdf
Wechsler & Backoff (2001) Policy Making and Administration in State Agencies - Stratgic Managament Approaches.pdf
Weick (1988) Enacted Sensemaking in Crisis Situations.pdf
Weick (1993) The Collapse of Sensemaking in Organizations - The Mann-Gulch Disaster.pdf
Weick et al (1999) Organizing for High Reliability - Processes of Collective Mindfulness.pdf
Wise & Nader (2002) Organizing the Federal System for Homeland Security - problems, Issues and Dilemmas.pdf
Wise (2006) Organizing for Homeland Security after Katrina - Is Adaptive Managemet What's Missing.pdf
Wise (2010) Organizations of the Future - Greater Hybridization Coming.pdf
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