At Crown Resorts, employees embrace our company values through our behaviours. We act respectfully, we are passionate, we work together, and we do the right thing. We uphold these values in every interaction, whether it be our customers, our colleagues or our community. Together we create memorable experiences.
The Senior Security Operations Manager is responsible for leading and managing Crown Melbourne's security operation to deliver a safe, secure and welcoming environment, including an engaging customer service experience.
Some responsibilities of the role will include, but are not limited to:
• Lead, coach and develop direct reports in the development of a fully accountable customer focused work culture; through motivating employees towards delivering high standards of performance and continuous improvement
• Setting performance objectives for Security Services Managers to ensure key department and business objectives are achieved
• Writing formal reports to be distributed across the business and to various stakeholders
• Contribute to the ongoing development of Security Services products, systems and processes
• Provide a high level of leadership to a large, diverse Security management team, with a strong focus on risk, loss prevention and people management.
To be Successful, you will need:
• Current and valid Victorian Security Licence with the activities of Crowd Controller and Unarmed Guard, or the ability to obtain
• A qualification in Security Risk Management, Leadership, Emergency Management or a similar discipline
• Demonstrated leadership in managing dynamic, operational work groups
• Extensive experience in operational Security, Investigations, Security Risk Management And Emergency Management
• Experience in Security and Risk assessment is essential
• Demonstrated ability in influencing and driving key stakeholders to ensure “best-practice” operations
• A focus on process improvement with the ability to look “outside the box” for practical solutions
• Exceptional communication and relationship building capability
• Exceptionally strong writing skills with proven experience in report writing
• Holder of or ability to obtain a Casino Special Employee Licence (Includes police check and credit check)
For more information or to apply go to this link
